Frequently Asked Questions
Everything you need to know about our ethically sourced fashion and accessories.
What is the status of my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number on our carrier's website to monitor your package's journey to your doorstep.
Where do you ship from and what are the costs?
We ship all orders from our warehouse in the USA. Shipping costs are calculated at checkout based on the weight of your items and your delivery location. We offer free standard shipping on domestic orders over $75.
What is your return policy for apparel?
We want you to love your purchase. If you are not satisfied, you can return unworn and unwashed items with original tags attached within 30 days of delivery for a full refund or store credit.
Are your products ethically sourced?
Yes, we prioritize fair trade practices and work directly with artisans and indigenous communities to ensure that our products are created under ethical working conditions and for fair wages.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, Google Pay, and Shop Pay Installments.
How should I care for my handmade garments?
To preserve the integrity of our artisanal fabrics, we recommend hand washing in cold water with mild detergent and laying flat to dry. Avoid bleach and high-heat drying to prevent shrinkage and color fading.